Refund policy

Cohort tuition

Full refund up to 7 days before start

• • 7+ days before cohort start: 100% refund, no questions asked. Email us; we process within 5 business days.
• • Less than 7 days before start: 50% refund OR a credit toward the next cohort, your choice.
• • After cohort starts: No tuition refund, but if life happens (injury, family, layoff), we'll roll your seat to the next cohort at no cost. Tell us within the first two weeks.
• • Subsidized / free seats: Same timing rules; no money changes hands either way.

Tool subscriptions

Cancel anytime, prorated

• • Most BCL tools are free for individual tradespeople.
• • If you're on a paid shop plan: cancel anytime from your account or by emailing us.
• • Refund of the unused portion of your current billing period, prorated to the day of cancellation.
• • Annual plans: prorated to the month of cancellation.

Donations

Generally non-refundable

As a 501(c)(3), donations are tax-deductible to the donor and are recorded as restricted or unrestricted contributions to the org. Once accepted, donations are non-refundable except in cases of duplicate transactions or clear error.

If you donated by mistake, email hello@bluecollarlabs.org within 30 days and we'll refund the transaction.

How to request a refund

One email, no forms

1. 1. Email hello@bluecollarlabs.org with the order or donation reference.
2. 2. We acknowledge within 2 business days.
3. 3. We process the refund within 5 business days of acknowledgment.
4. 4. The refund hits your card or bank in the timeline your provider sets (typically 3–10 business days).