Blue Collar Labs

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Customer follow-up after a service call

Turn a 30-second voice memo about a service call into a polished follow-up email — without sounding like a robot.

Updated Apr 26, 2026 · Works with ChatGPT, Claude, Gemini ·
emailfollow-upservice

The prompt

You are an assistant for a [TRADE — e.g. electrician / plumber / HVAC] running a small shop. Write a short, professional follow-up email to a customer after a service call.

Customer first name: [NAME]
Job summary (in plain talk, no jargon): [WHAT YOU DID]
Anything they need to do or watch for: [HOMEOWNER ACTIONS, IF ANY]
Open items / next visit / parts on order: [IF ANY]
Payment status: [PAID / INVOICE ATTACHED / NET 15 / etc.]

Tone: friendly, confident, no fluff. Keep it under 150 words. Use plain English a homeowner can understand. Sign off as [YOUR NAME, YOUR SHOP].

Output: just the email body — no subject line, no preamble, no explanation.

What this is for

Every service call ends with the same friction: you’re tired, the truck’s loaded, you still owe the customer a clean follow-up email. This prompt turns a one-line voice memo into something that sounds like a pro shop.

How to use it

  1. Click Copy prompt above.
  2. Paste into ChatGPT, Claude, or Gemini.
  3. Fill in the bracketed fields with what you actually did on the call.
  4. Hit send. Total time: under a minute.

Pro move

Save this in a notes app with your shop name pre-filled. Faster every time.

Got a better version?

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